Custom-made products, crafted with care — and a team that stands behind them.
Every label is custom-made with the text, font, colours and images you selected. For this reason, personalized products cannot be exchanged or refunded, except in the situations described below.
If your labels contain an error on our part (text different from your order, wrong font or image) or a manufacturing defect, we will make it right at no charge: we reprint and reship your order for free. Contact us within 2 weeks (10 business days) of delivery with a photo of the issue.
Your labels are printed exactly as you typed and confirmed on screen. If an error slipped into the text you provided, contact us quickly: if production has not started, we will correct your order free of charge.
If your parcel does not arrive within the expected timeframe or arrives damaged, let us know and we will follow up with the carrier. A lost order is reprinted and reshipped at no charge.
ventes@etiquettetout.com — please include your order number and we will get back to you quickly.